Order Confirmation
Processing & Packing
Tracked Dispatch
Delivery & Support
Receive instant confirmation and a summary of your purchase details upon successful checkout.
Our London team verifies your order and carefully prepares items for dispatch within 24 business hours.
Your package is assigned a unique tracking number and dispatched via trusted UK couriers.
Monitor your delivery in real-time. Our support team is ready to assist with any updates.
30-Day Hassle-Free Returns
We stand by our products. Return any unused item in its original packaging within 30 days for a full refund or exchange. See full terms below.
Delivery & Returns FAQ
What are your delivery times?
How do returns work?
Who pays for return shipping?
UK mainland orders are typically delivered within 2-5 business days after dispatch. We aim to dispatch all orders within 24 hours.
Initiate a return through your account or contact support. Items must be unused, in original packaging, returned within 30 days.
Customers are responsible for return shipping costs unless the item is faulty or incorrect. Refunds are processed within 5-7 business days of receipt.